In our business, system reliability is critical and Indmax understands that Market Live’s Commerce-as-a
Service (Caas) model requires quick response in order to enaure our clients’ satisfaction. The entire team shows great technical ability in handling complex situations and works around the clock to ensure resolution on production issues I particularly appreciate the strong sense of commitment and responsibility that Indmax brings to all our engagements with them. Indmax adds real value through quality work and developed a good understanding of our business. we have benefited tremendously from the services offered by Indmax and they would be an added advantage for any company that is looking for network, systems 7 application monitoring and management 7x24. |
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Marty Boos,
MarketLive chose Indmax for their track record of solid management of 24 hour operations and strong technical knowledge. We depend on the Indmax NOC and system admin team 24x7 as the front line of our managed services for mission critical e-commerce sites that MarketLive operates for its customers. Instant response when a problem occurs and excellent assistance to our entire technical and management team in making our customers successful are key reasons why we are pleased with the team’s service. As we continue to work with Indmax, we find them anxious to learn and take on more and more responsibility. The team operates independently when they should and escalates appropriately when the incident calls for deeper technical help. We expect to continue working with Indmax in the coming years. George Loyer, 26 July 2010 Mr. Srinivas Yalavarthy CEO & Founder In dma x D.No. 3-28-18, Norwich Towers, 2nd Line, Brundavan Gardens, Guntur — 522007 Srini Thank you! I am grateful for you and your team’s assistance. Partnering with your organization has been a pleasure, and a profitable one at that! The work you folks did for me at Caledonian Group Services Limited, within the time allotted, was nothing short of incredible. When I get emails back from my customer like this:. “..I want to extend my gratitude once more to Srini, you have been such a great help. Tom I really appreciate your quick response. Even in you busy schedule, you still take the time out to respond back to me. I can’t tell you gentlemen how much I appreciate your help..." You made me look good great with the customer! It shows two things: 1. How partnering with your company as an extension of my own can work so seamlessly, and 2. How truly excellent and competent your team is at Indmax! Srini, I look forward to continuing and expanding our relationship moving forward. Working with you and your team is precisely what TriAxis requires in assisting us in taking that next giant step forward! Thank you! |
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