At Indmax we provide the best opportunity to build a flying career with a transparent job posting system. Indmax gives flexibility to apply for the job of your choice and map your career. People, Practice and Processes are the three Pillars of our excellence at Indmax. At Indmax we have an atmosphere where you could balance work with personal life. Indmax is always on the cutting edge of technology. Don’t miss the chance to work and learn with the best in a highly energized environment. Apply now!
Those who are interested in any of the following job postings, Kindly forward your resumes to
careers@indmax.com
Please note that
“Phone calls are not entertained”
List of Postings
Network cum Security Administrator
- Job Code SOC
- Experience 2+ Years of relevant experience
Job Description / Responsibilities
- Responsible for the efficient operation of
network equipment and facilities and identify security measures to safeguard the organization’s information assets.
- You will be responsible for the day to day administration, maintenance and ongoing evolution of the network infrastructure, security, IP traffic and connectivity as well as the development and implementation of their network monitoring strategy.
- Coordinate in designing, implementing, maintaining, troubleshooting, and upgrading both new and existing network infrastructure for a multi-data center environment.
- Interact with customers (Network Administrators, System Administrators, Security analysts) responsible for LAN/WAN security.
- Assist customers with their preparation for Security Compliance (SOX, GLBA, HIPPA, and PCI) Audits.
- Exceed quality standards (Communication Frequency, Resolution Effectiveness, and Speed to Resolution).
- Provide technical and managerial expertise for the administration of security management tools.
- Manage vulnerability detection solutions including compliance testing and internal and external vulnerability scanning. Develop global security incident response processes, procedures and tools to support the enforcement of the company's incident response plan.
- Be involved in the research of IT Security issues and products emerging in the marketplace.
And participate in security assessments, audits, and penetration tests.
- Conducting periodic security administration tasks including firewall management, security scan and remediation, security monitoring and auditing, network setup and administration which ensures computing resources are in compliance with Federal Government requirements.
Desired profile of the candidate
- In depth knowledge of TCP/IP, Routing, Switching, VPN, Load Balancing and Firewalls.
- Applied knowledge of Information Security Frameworks in context to Best Practices, IP network, desktop and data security management.
Competent in Active Directory, Host and network intrusion prevention technologies.
- Strong understanding of Active Directory, Host and network intrusion prevention technologies.
- One or more network certifications such as CCNA, CCNP, CCIE, CISSP, CCIP, CCSP, (MPLS exam desired).
- Fluency with UNIX; LINUX, Solaris and Red Hat.
- Min 2 years hands on Networking Experience (CISCO preferred) including: TCP/IP, BGP, OSPF, IGRP/EIGRP, STP, VRRP, HSRP, PPP, NAT, QOS, SNMP, VoIP, AC.
- Min 2 Yrs hands on in Network Security including: Firewalls, IPSec, VPN, Device Hardening, Vulnerability Assessment, Intrusion Detection.
- Experience with Visio creating detailed network diagrams.
- Knowledge of network protocol analyzers/sniffers and use in troubleshooting.
- Demonstrated ability to partner with the management and clients to analyze new complex business processes and recommend automated solutions, process alternatives, and training opportunities.
Location
Hyderabad/Guntur/Vijayawada, Andhra Pradesh, INDIA
Release Engineer
- Job Code RE SME
- Experience 3-5 years of relevant experience.
Description
The Software Release/Configuration Engineer directs high quality product delivery to the production, staging and QA environments through consistently reproducible processes that mitigate risks and provide solution-based deliverables in a timely fashion. This is accomplished by working with and coordinating activities across various groups, including: management, production staff, software developers, database administrators, and quality assurance engineers.
Job Description / Responsibilities
Primary Duties and Responsibilities
- Develop and deploy new standards, policies and practices that will enable higher quality product deliverables.
- Review and potentially refine the current continuous integration build process.
- Maintain software baselines and ensure all artifacts are properly placed under configuration management.
- Establishes procedures and implements the introduction of approved software from development to release.
- Manages the coordination and transfer of software and configuration settings from development, through testing, and into multiple production environments.
- Proactively identifies configuration issues and works with leadership to determine solutions.
- Coordinates with the Software Development and QA team in order to control the transition of deliverables throughout the software development life cycle.
- Ability to audit software and environmental changes.
- Configuration of new QA staging environments.
- Requires strong writing skills and an attention to details.
Desired profile of the candidate
Job Qualifications
- B Tech in computer science or related field.
- 2+ years in a Software Configuration Management or Release Management role
- 2+ years working in a production software environment with strong documentation skills and a proven ability to drive solutions from beginning to end with minimal supervision.
- Ability to build the code/scripting/packages necessary to automate the deployment process.
- Knowledge of Software Development lifecycle and project management methodologies required.
- Knowledge of Software Quality Assurance processes, including organization and methods.
- Excellent written and verbal communication skills.
- Must be customer focused, demonstrate high initiative, and perform effectively in a team environment.
- Proficient in UNIX (Solaris) and Shell Scripting.
- Experience with software configuration tools (CVS, Subversion)
- Pluses: Jboss, Apache, Java, Ant
Location
Hyderabad/Guntur/Vijayawada, Andhra Pradesh, INDIA
Solaris Administrator (Level 2)
- Job Code SSCSA
- Experience 4 + Years of hands-on, verifiable work experience via background check and references
Job Description / Responsibilities
- Level 3 support of Solaris 10 and Applications (JBOSS, APACHE, Oracle, JIRA, MYSQL, Confluence, SVN, CVS, Fisheye, Crucible)
- Jumpstart implementation and management using JET (Jumpstart Enterprise Toolkit)
- Thorough knowledge of Solaris 10 zones and containers
- Management of over 300+ Solaris 10 (x86 & SPARC) systems
- Sun and Veritas Cluster management
- Storage provisioning and management of EMC Clariion CX series, Sun StorEdge T3
- Managing existing and creating new bash/perl scripts for automation (must)
- Be an escalation contact for Level 2 Solaris administrators
- End-to-end project management for special deployments
- Day to day systems management per ITIL, SAS70 and SOX compliance
- Security focus approach to systems management
Desired profile of the candidate
- Must be Solaris 10 Certified (must clear both exams)
- Shell scripting skills is a must
- Excellent English communication skills
- Team work is a must
- Self starter and quick learner will make it
- Must take complete ownership of tasks/responsibilities at hand
- Willing to work in a 7x24 environment with night shifts and provide on-call coverage
- Must be willing to travel to customer sites in US for short-term and long-term projects
- 2 year commitment is required.
- Must pass a thorough Background check for criminal, education and employment history for past 7 years
Location
Hyderabad/Guntur/Vijayawada, Andhra Pradesh, INDIA
Project Manager (IT Services)
- Job Code PMIT
- Experience 3-5 Years of hands-on, verifiable work experience via background check and references
Job Description / Responsibilities
- Create and execute project work plans and revises as appropriate to meet changing needs and requirements.
- Identifies resources needed and assign individual responsibilities.
- Manage day-to-day operational aspects of a project and scope.
- Review deliverables prepared by team before passing to client.
- Ensure Effective use of project management methodologies and enforces project standards.
- Prepare for engagement reviews and quality assurance procedures.
- Minimize negative exposure and risk on projects.
- Ensures project documents are complete, current, accurate and stored appropriately.
- Liaise with different business owners to ensure deliverables
- Ensure that all projects are delivered on-time.
- Track project progress with accurate documentation and communication
- Provide daily/weekly/monthly professional reports
- Prepare weekly dashboards tracking productivity to executive teams
- Conduct scheduled meetings, provide meeting of minutes and ensure follow-up action items with details.
- Must perform case management according to procedures defined
- Improve processes using ITIL & Six Sigma
Desired profile of the candidate
- Experience working with US based MNC is a must
- Must have 2+ years of project management experience delivering IT services
- Must be able to work with 50+ technical resources across the globe to deliver projects in a 7x24 environment
- Excellent English verbal & written communication skills
- Self starter and quick learner with pro-active attitude will make it
- Must take complete ownership of tasks/responsibilities at hand
- Willing to work in a 7x24 environment with night shifts and on-call coverage
- Exposure to Windows, Solaris, Apache, JBOSS, Oracle and data center systems and storage hardware (Sun, Intel, EMC and Cisco) is required
- Must have experience with Data Center Infrastructure providing large applications
- MCSE/MCP/SCSA/CCNA certifications is a plus
- ITIL certification is a plus
- PMP certification is a huge plus
- 3-year commitment is required
Location
Hyderabad/Guntur/Vijayawada, Andhra Pradesh, INDIA
Business Development Executive
- Job Code BDE
- Experience 3+ years of relevant verifiable experience(We perform Thorough background checks)
Description
The work will cover areas such as selling IT services. Selling should be the signature statement. Maintaining relationship with clients and providing business leads, client interaction, team building, follow up with clients. Updating records, interacting with customers, seeking new clients, and ability to meet multiple objectives within an organization.
Job Description / Responsibilities
Primary Duties and Responsibilities:
- Required to identify potential clients, manage existing account/customer relationships.
- Understanding the requirements of the clients and positioning an appropriate solution.
- Should be able to travel on demand as per the Company Policy.
- Comfort with a fast-paced, always-on, highly ambiguous start-up environment.
- Provide company's one-stop products that best suit customers' planning.
- Ongoing prospecting, seminar, conference and professional business meeting.
- Exceptional interpersonal skills and ability to develop strong working relationships inside and outside the Organization.
- Work as part of a team and contribute to their success and minimize risk by following procedures.
- Ability to handle corporate presentations, documents, proposals and managing the expectations of the customers with development team to create solutions.
- Ability to manage the relationship at various levels with the clients.
Desired profile of the candidate
Job Qualifications
A postgraduate qualification in Business/Marketing management could be useful.
Experience in IT Infrastructure Management with ITIL Certification
Business awareness and management skills are actively sought.
In addition, potential candidates will need to show evidence of the following if not all, more the better:
- Good organizational skills and the ability to understand detailed information.
- Basic IT and numeric skills.
- Good interpersonal skills to form effective working relationships with people at all levels.
- A proven track record of 'making a difference'.
- Creative, resourceful, detail-oriented, highly organized.
- Excellent verbal and written communication skills.
- Good Presentation skills.
- Time Management Skills.
- The potential to handle a leadership role.
- Candidate should have excellent Communication Skills (Verbal & Written).
Location
Hyderabad/Guntur/Vijayawada, Andhra Pradesh, INDIA
ITIL/ITSM Service Co-ordinators
- Job Code ITILSC
- Experience 2 – 5 Years of relevant experience
Job Description / Responsibilities
Change Manager:
- Develops an agenda for CAB meetings, decide attendees, then circulates RFCs for prior consideration
- Documents minutes of CAB meetings
- Issues and maintains Forward Schedule of Change(FSC)
- Verifies initial prioritization of RFC(s)
- Verifies initial Change Category
- Verifies initial RFC Urgency
- Verifies completeness of RFC
- Identifies potential Urgent Changes and advises Change Analyst of Urgent Change process
- Routes Significant and Major Changes to Global Change Manager for CAB or Senior Management review
- In conjunction with Local Change Managers, authorizes approved RFCs
- Reviews implemented Changes to ensure they have met their objectives
- Reviews outstanding RFCs awaiting consideration or awaiting action
- Advises Global Change Manager and Change Process Owner of process improvement
Problem Manager :
- Ensures and promotes the correct use of the Problem Management process
- Monitors and reports against the Critical Success Factors (CSF), Key Performance Indicators(KPI) and activity metrics
- Ensure process, procedure and work instruction documentation for Problem Management activities is up-to-date
- Ensures Problems are properly identified, classified and logged by Problem Analysts
- Ensures that the individual activities of the process are carried out with regards to agreed service quality levels
- Provides status updates on problems and known errors
- Contributes to Continuous Process Improvement activities by identifying training opportunities for Problem Management team, improvement opportunities for the tools and improvement opportunities for the process
- Responsible for liaising with and providing reports to other Service Management functions
- Works with Service Desk, Incident Management and Problem Analyst(s) and performing Root Case Analysis / implement permanent preventive measures
Incident Manager:
- Functions as SPOC for incidents and service requests, as reported from users and system monitoring
- Validate Configuration Item (CI) (dependent upon a mature Configuration Management Database(CMDB))
- Provide initial assessment of categorization and prioritization for reported incidents and service requests
- Ensure incidents and service requests are properly escalated and assigned to appropriate individual/groups
- Perform hierarchical / functional escalations as required
- Communicate with users concerning the status of incidents and service requests
- Compile data through incident entry that will be used for management information and reporting
- Maintain ownership of the incident
- Executes the day-to-day activities of the Incident Management Process
Desired profile of the candidate
Change Manager:
- Communication Skills
- Organizational skills
- Facilitation skills
- Knowledge of organization
- Leadership skills
- Project management skills
- Presentation skills
- Ability to interact successfully with the business and IT
- ITIL certification is preferred
Problem Manager:
- Foundation Certificate in IT Service Management
- Displayed knowledge and understanding of the Problem Management Process, Policies and Work Instructions
- Knowledge of best practices in project and time management
- Ability to communicate at all levels within the organization
- Effective documentation and report writing skills
- Good IT technical knowledge
- Strong analytical skills
- Technical support experience
Incident Manager:
- Strong analytical skills balanced with effective communication skills
- Technical/Networking Support experience
- Excellent and demonstrated knowledge of Incident Management processes and procedures
- ITIL Foundation Level Training or knowledge required, with certification preferred
Location
Hyderabad/Guntur/Vijayawada, Andhra Pradesh, INDIA
NOC Engineer
- Job Code NOC
- Experience 3-5 year of relevant experience
Job Description / Responsibilities
- Working in Windows, Linux and Solaris environment
- Managing three-tier architecture (Web Server, Application Server & Database Server)
- Be part of Level1 (NOC) Teams and assess Internal and External availability alerts
- Perform basic troubleshooting of alerts and quick root cause analysis and escalate to an appropriate department if required.
- Day to day work on different monitoring tools like Nagios, Keynote, Gomez and other email alerts.
- Performing Case/Ticket management
Desired profile of the candidate
- Any graduate with excellent communication skills and multitasking skills
- Knowledge on UNIX/LINUX
- CCNA/RHCE certification is a plus
- 2 year commitment is required.
Location
Hyderabad/Guntur/Vijayawada, Andhra Pradesh, INDIA
Solaris Administrator (Level 1)
- Job Code SCSA
- Experience 0-1 year of relevant experience
Job Description / Responsibilities
- Perform day to day systems administration tasks
- Perform both onsite and remote Server tasks end-to-end
- Participate on regular scheduled meeting with clients and ensure client satisfaction
- Provide daily and weekly reports as per customer requirements
- Must ensure customer deliverables on time as requested by client
- Ensure that knowledgebase is updated constantly with new articles
- Perform Server Administration in your capacity tasks as requested by Customer
- Perform with ease all NOC tasks end-to-end.
- Provide escalation services to NOC team
- Perform upgrades of server operating systems and software tools
- Comply with ISMS Policies
- Must work night and weekend shifts in a 7x24 environment
- Must provide on-call support
Desired profile of the candidate
- Any graduate with Solaris 10 certification is preferred
- Knowledge on Shell/Perl scripting
- 2 year commitment is required.
Location
Hyderabad/Guntur/Vijayawada, Andhra Pradesh, INDIA
Documentation Specialist
- Job Code DS
- Experience 3-5 Years of related experience
Job Description / Responsibilities
- Documentation Specialist prepares and/or maintains documentation pertaining to IT systems operation and user documentation.
- Plans, writes, and maintains systems and user support documentation efforts, including online help and translates business specifications into user documentation.
- Review requirements and related documents to understand and capture specific operational guidelines.
- Analyze and investigates, and provides explanations and interpretations to others within area of expertise.
- Interview subject matter experts (SMEs) to determine best documentation approach.
- Use pertinent data and facts to identify and solve a range of problems within area of expertise.
- Investigate non-standard requests and problems, with some assistance from others.
- Develop ISO control and guidelines into policy and procedures.
- Inspect and edits own work for clarity and conformance to requirements.
- Participate in individual and group reviews and incorporate changes and improvements to documentation.
- Prioritize, organize and complete work according to deadlines provided by the business.
- Support ongoing process improvement and change control activities.
Desired profile of the candidate
- Should have meticulous eye for detail in documentation and have ability to maintain documentation using configuration management.
- Exercise expert QA functions for all deliverables, process and procedure oriented.
- Should have ability to manage review and approval procedures for all deliverables to ensure compliance and continuous improvement.
- Managed documentation projects from conception to completion, across multiple development teams. This included scoping, estimating, planning, resourcing, monitoring progress, and ensuring delivery of quality documentation on-time.
- Defined, documented, and implemented the documentation change management process.
- Designed the layout of business reports to maximize their usefulness and ease of understanding for the users.
- Candidate should have considerable expertise in ISO documentation.
- Software Knowledge: Expertise in complete Microsoft Office (XP), Corel Draw, Visio, ABC Flow charter, Adobe Acrobat, Information Mapping.
- Strengths include project management, process analysis, developmental and copy editing, indexing and controlled vocabulary development, and content.
- Excellent English communication skills and written skills and must be a Team player.
Location
Hyderabad/Guntur/Vijayawada, Andhra Pradesh, INDIA
IT Support Engineer
- Job Code HD-HYD-06
- Experience 2+ years of US client experience strongly desired.
Description
At Indmax, we provide helpdesk support for over 800 end users from around 20 different countries 7x24x365 via IM, Emails and Phone. Provide support to staff/client on all company supported applications. Troubleshoot computer problems; determine source, and advice an appropriate action.
Job Description / Responsibilities
Primary Duties and Responsibilities:
- Are responsible for assisting all customers with their questions about any of our supported software and computing platforms to the best of his/her ability, in a professional and courteous manner.
- Perform day to day windows systems administration tasks, requires knowledge on Active Directory, Exchange, DNS.
- Perform LAN and WAN administration tasks as required.
- Participate on regular scheduled meeting with clients and ensure client satisfaction
- Provide daily and weekly reports as per customer requirements
- Must ensure customer deliverables on time as requested by client
- Ensure that knowledgebase is updated constantly with new articles
- Perform Server Administration in your capacity tasks as requested by Customer
- Monitor alerts from SiteScope and Nagios to ensure IT infrastructures 100% uptime
- Provide escalation services to level 1 and Level 2 Help Desk team
- Perform upgrades of server operating systems and software tools
- Perform Ticket/Case Management
- Must work night and weekend shifts in a 7x24 environment
- Must provide on-call support
Desired profile of the candidate
Job Qualifications
Graduate with good technical and communication skills, MCP/MCSE/A+ certification along with 2 years of US client experience strongly desired.
Location
Hyderabad/Guntur/Vijayawada, Andhra Pradesh, INDIA
